Terms & Conditions

At Humble Pizza House, we share your passion for great dining experiences. Our mission is to create a space where exceptional food meets warm hospitality, ensuring every customer enjoys a memorable visit, whether dining in person or ordering online.

1. General Information

  1. At Humble Pizza House, we are committed to providing exceptional service and a seamless dining experience. These terms and conditions outline the rules and regulations for both our online and offline operations. By accessing or using our services, you agree to comply with these terms.

2. Product Quality and Availability

  1. We take pride in offering fresh, high-quality dishes prepared with care. Please note that menu items may vary based on seasonal availability and location.

3. Reservations and Orders

  1. Offline Orders: Reservations for dining can be made in advance. Walk-in customers are welcome, but seating is subject to availability.
  2. Online Orders: Orders placed through our website or app must be reviewed for accuracy before confirmation. Delivery times are approximate and subject to local conditions.

4. Cancellation and Refund Policy

  1. Offline Dining: Reservations can be canceled up to 24 hours in advance without penalty.
  2. Online Orders: Once an order is placed, cancellations may only be possible within a limited time. Refunds for eligible cancellations will be processed promptly.

5. Liability

  1. Humble Pizza House is not responsible for any allergic reactions or adverse effects caused by consuming our products. Customers are advised to inform our staff of any allergies or dietary restrictions prior to ordering.

6. Promotions and Discounts

  1. Promotional offers, discounts, and vouchers are valid for a specified period and cannot be combined with other offers unless stated otherwise.

7. Customer Conduct

  1. We reserve the right to refuse service to customers who engage in disruptive or inappropriate behavior either online or in our premises.

8. Intellectual Property

  1. All content, including text, images, and branding on our website and offline materials, is the property of Humble Pizza House and may not be reproduced without permission.

9. Privacy Policy

  1. Customer data collected through online or offline interactions will be handled in accordance with our privacy policy and will not be shared with third parties without consent.

10. Amendments to Terms and Conditions

  1. Humble Pizza House reserves the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review them regularly.
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